Privacy Policy

1. Our Commitment to Your Privacy
DOC-tor Techie RPh Mobile Services LLC (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal and health information. We comply with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), as well as applicable North Carolina privacy and consumer protection laws.

2. Services We Provide
We offer the following mobile, on-site services:
Technology Assistance (education and support for personal devices)
Medication Management (medication review, organization, and education)
Notary Services (performed in accordance with North Carolina law)
Medication management services may involve access to Protected Health Information (PHI).

3. What Information We Collect
We may collect:
Personal information (name, address, phone number, email)
Health information (medication lists, relevant medical history)
Appointment and service documentation
Payment information (as applicable)
Identification documents for notary services (as required under North Carolina law)

4. How We Use Your Information
We use your information to:
Provide medication management services safely and effectively
Educate and assist with medication use
Deliver requested technology assistance services
Perform notary services in compliance with North Carolina requirements
Communicate with you regarding services
Maintain business and legal records
Comply with federal and state laws
We only use or disclose PHI as permitted or required by HIPAA.

5. Your Rights Under HIPAA and North Carolina Law
You have the right to:
Access and receive a copy of your health information
Request amendments (corrections) to your records
Request limits on how your information is used or shared
Request confidential communications
Receive an accounting of disclosures
Receive a notice of a breach of unsecured PHI
To exercise these rights, please contact us using the information below.

Doctortechierph@gmail.com

6. Protection of Your Information
We maintain appropriate safeguards, including:
Administrative safeguards (policies, training, limited access)
Physical safeguards (secure storage of documents)
Technical safeguards (password protection, secure devices)

7. North Carolina–Specific Privacy & Legal Considerations
A. Notary Services Compliance
All notary services are conducted in accordance with the North Carolina Notary Public Act (N.C. Gen. Stat. Chapter 10B).
We may collect and record identification information required to properly notarize documents. Notary records are maintained as required by state law.
B. Breach Notification
In the event of a data breach involving your personal or health information, we will:
Notify you without unreasonable delay as required under HIPAA
Comply with applicable North Carolina breach notification laws (N.C. Gen. Stat. § 75-65), which may include notifying affected individuals and, when required, the North Carolina Attorney General
C. Minimum Necessary Standard
We follow both HIPAA and best practices by limiting the use and disclosure of information to the minimum necessary to perform our services.

8. When We May Share Information
We may disclose your information:
With your written authorization
For treatment-related purposes (e.g., helping you understand medications)
When required by law (public health, law enforcement, court orders)
To prevent serious threats to health or safety
We do not sell or use your personal or health information for marketing without your explicit consent.

9. Technology Assistance & Privacy
While providing technology assistance:
We do not access personal or health data unless necessary and authorized by you
We encourage clients to safeguard passwords and sensitive data

Any incidental exposure to private information is treated as confidential
 

10. Record Retention
We retain records in accordance with:
HIPAA requirements
North Carolina recordkeeping laws, where applicable
Notary record retention requirements under state law

11. Changes to This Policy
We reserve the right to update this Privacy Policy. Updates will be posted on our website with a revised effective date.

12. Contact Information
For questions, requests, or concerns:
DOC-tor Techie RPh Mobile Services LLC
8701 Londonshire Dr Charlotte, NC 28216
980-352-0365
Doctortechierph@gmail.com

13. Filing a Complaint

If you believe your privacy rights have been violated, you may file a complaint with:
Our office (contact listed above), or
The U.S. Department of Health and Human Services, Office for Civil Rights
You will not be penalized for filing a complaint.